When working with clients, I always send an email prior to the move outlining specific timelines and other information so that they will know exactly what is taking place each day and feel prepared to take on the move!
Timeline Information
I begin by outlining each day of the moving process. I list the time of arrival and departure for the Finally Home team and the moving team. I list any tasks needed to be completed by the homeowner, like setting aside an essentials bag with sheets, clothing, and toiletries. I outline the tasks the Finally Home team will be completing each day, like sweeping, transporting food from the fridge/freezer to the new home, and labeling rooms and furniture placement at the new home. If the client has chosen to stay in a hotel, I give information about their check-in time.
Miscellaneous Information
The miscellaneous information and questions I include change depending on each move, but common information includes reminding my clients to leave any keys or garage door openers at the home, and giving information about paying the moving team, how to tip them, and information about providing lunch, water, and Gatorade for the crew. I also provide information about cleaners, grocery delivery services, and junk removal services. Clients can trust my team to handle every step of the move by having all the information about the process.
Items We DON’T Pack
In preparing for the move, it is also important to know items that should not be packed. Some items cannot go on a moving truck across state lines, and others should be kept with the homeowner so that they do not go missing during a move. Our no-pack recommendation list includes:
- iPhones, iPads, Laptops, Chargers, Kid’s Backpacks (unless approved by the client).
- Cable Equipment (unless approved by the client).
- Keys
- Garage Door Openers
- Money
- Credit Cards
- Checks
- Passports
- Appliance Manuals
- Drain Stoppers
- Lighters
- Lighter Fluid
- Gasoline
- Gas Cans
- Propane Ranks
- Fire Extinguishers
- Live Plants and Soil
- Guns
- Ammunition
- Chemicals (unless it is a cleaning product)
- WD40
- Spray Paint
- Paint Cans
- Aerosol Cans (if long-distance move)
